Contact us

Chiang Mai Short Term Rentals

We can be contacted by many different methods depending on where you are in the world and what time of the day it is.

Before calling us by telephone please check to see what time it is because we do like to sleep sometimes.

By E-mail

Sending us an e-mail is the quickest and most efficient way to initially contact us. Like everyone else, we are always checking our e-mail and this also applies to after work hours as well.

At present the most common languages spoken and understood in either of our offices is Thai and English. In order to save confusion and prevent misunderstandings can you please compose your e-mails in either of the above languages.
Please choose the appropriate E-mail address from the below list and remember to include your full name, your address and telephone number if you wish to be called back.
If you have already made a booking then please quote your reference number and the dates that you made the reservation for.

Please use this contact address for general enquiries or questions you might have about our Company or our Apartments in Thailand.
If you have made a reservation online and have questions or you wish to Change or Cancel a reservation. Please quote your Reservation Number if you have one and remember to include a contact telephone number.

Please contact me if you have a problem or a concern that has not been dealt with to your complete satisfaction. Please remember to include a contact telephone number ( including all area and country codes ) if you wished to be called back. Let me know what time is best to call you and please remember that we operate in a different time zone here. If you are an Apartment Owner or a Business Partner of ours please also use this contact address.

Our Office Location in the United States

Our main Reservation / Booking Offices is based in Cambridge Massachusetts and is open from 9 am to 5 pm ( M-F ). If you are living in the United States or Canada and find it easier because of the time difference to contact us here, then please do so.

Address :

Porter Exchange Building
1850 Massachusetts Avenue
Cambridge MA 02140


A two minute walk from the Central Red Line T-Station.Walk down Mass Ave towards the city and you will see our offices on the left.



Depending on who is logged onto / into our SKYPE account, it is almost always possible to talk to one of our Representatives. At different times of the day or night one of our offices or Representatives should always be online.
Due to problems with Spam calls we ask that you send us an e-mail first telling us that you will be calling so we can be expecting your call and answer it.

SKYPE Address : ChiangMaiFurnishedApartments



Emergency Contact Information

If you currently are a guest of ours and have an emergency outside business hours then please refer to the number printed on your reservation receipt, your key tag or the list of numbers displayed on the back of the door in your furnished apartment.
If you have any of the problems listed below you must also contact Building Security.


An Emergency constitutes

Lack of power
Lockout or loss of key
Medical emergency
Security issue
Water leak

If the reason for your call is not an emergency please wait and call us during regular business hours.